Glen Reber
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Activity overview
Latest activity by Glen Reber-
Glen Reber created an article,
Weak or Non-Functioning Bidet Spray
If your Trone toilet’s bidet spray is weak or not working at all, there are a few quick checks and maintenance steps that usually resolve the issue. Step 1: Check Your Remote ControlIf your toilet ...
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Glen Reber created an article,
Disconnecting & Reconnecting the Top of Your Toilet
If you need to disconnect or reconnect the top of your Trone toilet—for example, for a repair or replacement—follow the steps below. The process will vary slightly depending on your model. Step 1: ...
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Glen Reber created an article,
Foot Sensor Not Working
If the foot sensor on your Trone toilet is no longer working, the sensor will need to be replaced. Our support team can help you get this resolved quickly. Step 1: Determine Warranty StatusIf You A...
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Glen Reber created an article,
Lid or Seat Does Not Open Fully
If the lid or seat on your Trone toilet is not opening all the way, the angle setting may simply need to be adjusted. This is a quick and easy fix you can do yourself. Step 1: Adjust the Seat Angle...
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Glen Reber created an article,
Loud Knocking Sound
If your Trone toilet is making a loud knocking sound, it’s usually caused by a faulty pulse valve. This part will need to be replaced to restore normal, quiet operation. Our team can help get this ...
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Glen Reber created an article,
Loud Whirring Noise
If your Trone toilet is making a loud whirring noise, the cause is most likely a worn or faulty deodorizer unit. This part will need to be replaced, and our team can help you get it taken care of q...
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Glen Reber created an article,
Remote Control Not Working
If your Trone toilet’s remote control is not working, follow the steps below to troubleshoot and resolve the issue. Step 1: Check Battery InstallationMake sure the batteries are installed correctly...
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Glen Reber created an article,
Toilet Constantly Flushing
If your Trone toilet is constantly flushing, it likely means that both the main board and pulse valve will need to be replaced. Don’t worry—our team can help you get this resolved quickly.Step 1: D...
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Glen Reber created an article,
Toilet Damaged in Shipping
We’re sorry to hear your Trone toilet was damaged during shipping. We’ll work quickly to get this resolved for you. Please follow the steps below so we can process your replacement as fast as possi...
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Glen Reber created an article,
Toilet Not Powering On
If your Trone toilet is not powering on, try the following troubleshooting steps before contacting customer support. In many cases, a quick reset or outlet check can solve the problem. Step 1: Rese...