If the lid or seat on your Trone toilet is not opening all the way, the angle setting may simply need to be adjusted. This is a quick and easy fix you can do yourself.
Step 1: Adjust the Seat Angle Setting
Your Trone toilet has a built-in setting that allows you to adjust how far the lid and seat open.
To set it to the maximum opening angle, follow the instructions in this short video:
▶ How to Adjust Lid/Seat Angle
Step 2: Test Your Adjustment
After making the adjustment, open and close the lid and seat a few times to confirm they now open fully.
If the Issue Persists
If you’ve adjusted the setting to the maximum angle and the lid or seat still does not open properly, please contact Trone Customer Support for further assistance.
Email: support@troneplumbing.com
When reaching out, please include:
- Your original order number
- The toilet’s serial number
- A video of the problem
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