E6: Error Code

When your toilet is not flushing properly, it may display error code E6. It typically indicates a water shortage-related issue.
 

Possible Cause

Possible causes of water shortage error code E6 include:

• The angle valve/valve stop is not open all the way.
• The toilet is turned off.
• The water lines are not properly connected to the correct positions.
• The PSI for water falls below the recommended level.
• Debris build-up on the angle valve mesh filter.
• Bent or kinked water lines.
   

Solutions

In case the display screen of your toilet shows an Error Code, follow the instructions:

1. Check that the angle valve/valve stop is open all the way.
2. See if the toilet has power turned on.
3. Ensure the toilet's water lines are correctly connected, and the water pressure is within recommended levels.
4. Inspect and clean any debris in the angle valve mesh filter.
5. Adjust the flush length setting.
6. When this happens, reach out to customer service for assistance. You can submit a form if the device is still under the manufacturer's warranty. Remember to provide your order number, the device serial number, and a video of the problem when submitting the claim.