E8: Error Code

The error code E8 occurs when the room temperature sensor is not functioning correctly. The temperature sensor detects the ambient air temperature around the toilet.

Possible Cause

The possible cause of the room temperature sensor failure is a faulty connection or improper calibration. It could also be caused by a power surge.

Solution

When this happens, reach out to customer service for assistance. You can submit a form if the device is still under the manufacturer's warranty. Remember to provide your order number, the device serial number, and a video of the problem when submitting the claim.